Socialschedulr Helpby TapToConnect

Changing or cancelling your plan

Switch to another plan, or cancel and continue on Free.

Watch the video: plans and paymentWith captions

Switching

Go to Plan and click Switch on the new plan. The change takes effect immediately and the difference for the rest of the month is settled right away: for a pricier plan you pay the difference, for a cheaper plan you get credit.

Have you connected more channels than the new plan allows? Disconnect a few first under Channels.

Cancelling or switching to Free

  1. Go to Plan.
  2. Click Switch to Free on the free plan, or Cancel and switch to Free at the bottom, and confirm.

You keep your paid plan until the end of the period you have already paid for. After that you automatically continue on the free plan: up to 3 channels, 1 user and 10 scheduled posts at a time. Your posts, channels and statistics are kept. If you have more channels connected, they stay connected, but each post can go to at most 3 channels.

Until the end of the period you can undo your cancellation with Resume.

Only the owner or an admin of the company can change or cancel the plan.

Still stuck? Email us at info@taptoconnect.nl. A real person reads it and helps you out.