Socialschedulr Helpby TapToConnect

Two-step verification

Secure your account with a code from an app on your phone.

Watch the video: team and approvalWith captions

With two-step verification you log in with your password and a code from an app on your phone. Even if someone gets hold of your password, they still can't log in.

Turning it on

  1. Install an authenticator app, for example Google Authenticator, Microsoft Authenticator or 1Password.
  2. Go to Settings → Security and click Set up two-step verification.
  3. Scan the QR code with the app. If scanning doesn't work, type in the key below it.
  4. Enter the 6-digit code from the app and click Confirm.
  5. You get 8 recovery codes. Keep them somewhere safe, for example in your password manager.

From now on Socialschedulr asks for the code from the app after your password.

Lost your phone?

When logging in, choose Use a recovery code and enter one of your recovery codes. Each code works once. Then create new codes under Settings → Security → New recovery codes.

Don't have your recovery codes either? Contact us at info@taptoconnect.nl.

Making it required for your whole team

As an owner or admin, turn on Require two-step verification under Settings → Company. You need to have it on yourself first.

Team members without two-step verification then land on Security first after logging in. Only once they've set it up can they continue.

Want to turn two-step verification off? You can under Settings → Security, with your password. If it's required for your company, that's not possible.

Still stuck? Email us at info@taptoconnect.nl. A real person reads it and helps you out.