Why wasn't my post published?

If a platform has a temporary problem, Socialschedulr automatically tries a few more times. If it still fails, the post gets the status Failed (or Partially failed if it did work on one of the channels).

Where do I see what went wrong?

Go to Posts and choose Failed. Below the post you see the platform's error message in red.

Common causes

• The connection has expired. The channel then shows Reconnect. See Reconnecting a channel.
• Instagram without a photo or video. Add at least one photo or video.
• Text too long for one of the platforms.
• The platform had an outage. Try again later.

Trying again

Fix the cause and click Retry on the post. Channels where the post was already published are skipped, so you won't get duplicate posts.